Enquiry form
Complete the fields below and send your message. This form uses your email client to deliver your message to the Pexenhurst support team. Fields marked with an asterisk are required.
Contact details
14 Aldgate Court
London EC3N 1DW
United Kingdom
The support team reviews enquiries during standard business hours. We may contact you to request additional information before providing a reply. No outcome is guaranteed by submitting an enquiry.
How the enquiry process works
When you submit an enquiry, it is placed in the support queue. A member of the team will review it and respond using the email address you have provided. The time taken to respond depends on the volume of enquiries and the nature of the request.
For access requests, the team will assess the request against the current configuration of the service. You will receive a reply explaining the outcome. If clarification is needed, the team will contact you before reaching a decision.
For classification queries, please include the specific item or category you are asking about, together with a description of what you believe is incorrect or unclear. This helps the team review your query more efficiently.
If you do not receive a reply within five business days, you are welcome to write again to [email protected] referencing your original message date.
Other pages that may be useful
Home
Return to the Pexenhurst homepage for a summary of what the service does and how it is organised.
Go to home →System Overview
Read a full explanation of how the service works, including its classification and review processes.
Read the overview →Functions
Examine each of the specific capabilities within the Pexenhurst service before submitting an access enquiry.
View functions →