Who we are
This website is operated by Pexenhurst Systems Ltd, a company based in London, United Kingdom. If you have questions about this notice or about how information is handled on this website, you can contact us at [email protected] or by post at 14 Aldgate Court, London EC3N 1DW.
What this notice covers
This notice describes how the Pexenhurst website handles information from people who visit it. It covers:
- Information you provide voluntarily, such as through the enquiry form.
- Technical information that may be recorded when you access the site.
- Links to other documents that relate to how the service as a whole handles information.
This notice does not describe all aspects of how user data is handled within the broader Pexenhurst service. If you are an active user of the service and have questions about data held about you within the system, please raise these through the enquiry channel.
Information you provide through the enquiry form
The enquiry form on this website uses a mailto: link, which means your message is composed and sent using your own email client. The website itself does not process or store the information you enter into the form fields. Once you send the message from your email client, it arrives at the Pexenhurst support mailbox.
Information contained in enquiry emails — including your name, email address, and the content of your message — is handled by the support team for the purpose of responding to your enquiry. We retain email correspondence for a period appropriate to the nature of the enquiry. Where your enquiry relates to an access request, the correspondence may be retained for a longer period as part of the record of that request.
We use information in your enquiry only to respond to the matter you have raised. We do not use it for unrelated purposes or share it with parties outside the support team without a specific reason.
Technical information
When you visit this website, standard technical information may be recorded by the server infrastructure that hosts the site. This typically includes information such as the type of browser you are using, the pages you view, and the time of your visit. This information is used for operational purposes — such as maintaining and improving the website — and is not used to identify you as an individual.
We have not independently verified all aspects of the hosting environment's logging practices. If you require a more detailed account of what is recorded at the server level, please contact us and we will seek to provide what information is available to us.
Cookies and tracking
This website does not use advertising, analytics, or tracking cookies. We have not embedded third-party tracking scripts. If you are concerned about what your browser may be storing locally, you can review and clear cookies using your browser's settings.
Links to other websites
This website may contain links to external websites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy notices of any external site you visit.
Your rights
If you believe we hold personal information about you and you wish to ask about it, you can contact us at [email protected]. We will endeavour to respond to reasonable requests within a reasonable timeframe. We are not in a position to confirm specific rights or obligations without knowing the details of your situation and the applicable rules.
Changes to this notice
We may update this notice from time to time. The date at the top of this notice indicates when it was last reviewed. Continued use of the website after a change constitutes acknowledgement of the updated notice.
Contact
For any question about this notice, contact us at:
- Email: [email protected]
- Post: Pexenhurst Systems Ltd, 14 Aldgate Court, London EC3N 1DW, United Kingdom